Terms of Service

Zulachat Terms of Service (these “Terms”)

Please read these Terms carefully as they contain important information about your rights and obligations. We recommend that you keep a copy of these Terms from Zulachat (as defined below) for future reference. Use of and access to Zulachat is also subject to our Privacy Notice and our Cookie Notice. If you use any part of Zulachat, that use is considered your acceptance of these Terms, our Privacy Notice and our Cookie Notice.

ABOUT US AND THESE USER TERMS:
About us: “we”, “us” or “our” means Zula Technologies Limited, a company registered in Gibraltar under company number 124660 and with registered office at Suite 5, 39 Irish Town, Gibraltar GX11 1AA.
These Terms and Conditions: These Terms and Conditions govern your registration for a user account for access to the “Zulachat” website, applications and related services (“Zulachat”) through which the Services (as defined below) are available. By submitting your details to us for registration for an account with Zulachat, you agree to be legally bound by these Terms.
Changes to these Terms: We reserve the right to amend these Terms at any time. All amendments to these Terms will be posted on Zulachat. Continued use of Zulachat will be deemed to constitute acceptance of the new Terms. No other terms or changes to these Terms will be binding unless agreed in writing signed by us.
Definitions and interpretation: In these Terms:
the following terms shall have the following meanings:

“Account”

has the meaning given to it in Clause ‎2.1;

“Agreement”

means the legal and binding agreement that is in place, on the basis of these Terms, for us to make available to you certain services and information;

“Clip”

Creator Content that has been clipped, edited, reuploaded, cut or remixed by a Clipper, into derivative content, for redistribution on relevant social media platforms;

“Clipper”

a clipper or editor of Creator Content, or someone who repurposes it, and then redistributes that Creator Content through Zulachat on relevant social media platforms;

“Comment”

has the meaning set out in Clause ‎6.1;

“Content”

Clips and Creator Content;

“Creator”

creators and uploaders of Material to Zulachat;

“Creator Content”

the Material created by a Creator and uploaded or submitted to, or made available through, Zulachat;

“Fan”

a viewer of Content within Zulachat;

“Gem”

has the meaning given to it in Clause ‎7.2;

“Intellectual Property Rights”

copyright and related rights, trade marks and service marks, trade names and domain names, rights under licences, rights in get-up, rights to goodwill or to sue for passing off or unfair competition, patents, rights to inventions, rights in designs, rights in computer software, database rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications (or rights to apply) for, and renewals or extensions of, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world;

“Material”

material that you upload (or permit to be uploaded) onto our servers as part of our provision of the Services, including any and all materials, works of authorship, files, multimedia and audiovisual material, databases, database structures, content, comments, documents, records, ideas, know-how, information, text, data, diagrams, artwork, screenshots, drawings, descriptions, images, graphics, domain names and marks (in whatever form and on whatever media);

“Party”

either us or you, and “Parties” shall mean both of us and you;

“Prize Pool”

a prize program available within Zulachat for Clippers;

“Services”

the online platform and community built to allow:

content creators to upload content that may be clipped and redistributed by clippers of that content;
interactive fan-to-creator engagement, through comments and “guaranteed replies” functionality; and
creator and clipper monetisation features, including prize pool programs and withdrawals;

“Social Media Platforms”

TikTok, Instagram and YouTube;

“User”

a Creator, a Clipper or a Fan;

“Virtual Coin”

a virtual item which can be purchased as an in-app purchase within Zulachat;

“Wallet”

the virtual wallet we provide to you within Zulachat in which you can store certain Zulachat assets until used or withdrawn, including Virtual Coins and Gems; and

“you” or “your”

our user that has registered for an Account;

references to “Clauses” are to clauses of these Terms;
the headings are inserted for convenience only and shall not affect the interpretation or construction of these Terms;
words imparting the singular shall include the plural and vice versa;
words imparting a gender shall include the other gender and the neutral, and references to persons shall include an individual, company, corporation, firm or partnership;
reference to “written” or in “writing” includes the electronic form;
references to “includes” or “including” or similar expressions shall mean without limitation; and
references to any statute or statutory provision shall include any subordinate legislation made under it, any provision which it has modified or re-enacted (whether with or without modification) and any provision which subsequently supersedes it or re-enacts it (whether with or without modification).
Application of these Terms: These Terms shall apply to all use of an Account. When you register for an Account (and each time you subsequently login to your Account), this shall always constitute your unqualified acceptance of these Terms (or, in accordance with Clause ‎1.3, the Terms then in force). Nothing in these Terms shall affect your statutory rights.
REGISTRATION FOR AN ACCOUNT
Need for an Account: If you would like to be able to access the Services, you will need to register for an account on Zulachat which you will be able to access through the Sign up part of Zulachat, and by which you will be able to change the details that we hold about you and administer and access the Services (“Account”). You are unable to access any functionality available through Zulachat without registering for an Account.
Registering for an Account: To register for an Account, you need follow the instructions on Zulachat and supply us with email address and date of birth. If you register for an Account:
as a Clipper, you will also be asked to provide Zulachat with information about the TikTok and Instagram accounts on which you intend to distribute Clips, so that those accounts can be linked to your Account; and
as a Creator, you may add social media handles to your Account, but you acknowledge that those handles are not directly linked to your Account.

You can also link your Account to certain social media accounts to enable login (see Clause ‎2.3). You will be asked to create a “profile” for your Account that can be viewed by other Users (with some aspects of your profile accessible to the public via the Internet); see our Privacy Notice for more details about this. You can provide us with that information by filling in the necessary information on Zulachat manually where indicated and then following the instructions on Zulachat.

Social login: We may allow you to access and use your Account by authenticating through a third-party account provider (“Social Login”) (for example Google, Apple, Meta/Facebook, Microsoft or similar, each a “Social Login Provider”). If you choose to access your Account through Social Login:
You authorise us to receive from the Social Login Provider certain account information to enable authentication and Account creation (which may include your name, email address, unique identifier, profile picture, language and locale settings) (the “Social Login Data”). The Social Login Data we receive will depend on the Social Login Provider and the permissions you grant.
We do not receive your password for your account with the Social Login Provider. We use the Social Login Data primarily to authenticate you, create and maintain your Account, and secure and operate Zulachat.
You are responsible for maintaining the confidentiality and security of your third-party account and for any access to Zulachat via Social Login. You must notify us promptly if you believe your third-party account has been compromised.
Social Login Providers are independent third parties. We do not control, and are not responsible for, the services, availability, acts or omissions of any Social Login Provider, including any changes they make to their authentication service, their terms or their privacy practices.
We may modify, suspend or discontinue Social Login functionality (in whole or in part) at any time, including where a Social Login Provider ceases to make its service available, or where we reasonably consider it necessary for security, compliance or operational reasons. We will require you to set up an alternative login method to retain access to your Account.
You may link or unlink a Social Login Provider from your Account through your Account settings. Unlinking may require you to set up an alternative login method to retain access to your Account.
By using Social Login, you confirm that you have read and understood the Social Login Provider’s terms and privacy policies and that you have the right to use the relevant third-party account.
Registering for an Account: Once you register for an Account, you will be asked to create a username and password for your Account. You may change this password by accessing your Account and following the instructions. You must keep the password confidential and immediately notify us if there is any unauthorised use of your email address or your Account or any breach of security otherwise known to you. You acknowledge that any person to whom your username or password is disclosed is authorised to act as your agent for the purposes of using your Account. Please note that you will be entirely responsible if you do not maintain the confidentiality of your password.
Email address: You must be registered for an Account with a valid email address that you access regularly, so that, amongst other things, we can send administration and information emails to you. Any Account registered with another person’s email address or with a temporary email address may be closed by us without notice. We may also require you to validate your Account at registration or if we believe that you have been using an invalid email address. You should keep your Account details up-to-date and change them using your Account if, for example, you change your email address.
Rejection: We reserve the right to reject any registration for an Account and to refuse use of or access to Zulachat to anyone for any reason, at our absolute discretion.
One Account: You must only maintain one Account at any time.
Creator representatives: An Account for a Creator can be set up and managed either by the Creator, or a representative acting on behalf of the Creator. If a representative sets up or manages a Creator Account:
we may require the representative to confirm in writing with evidence that it has the authority of the Creator to do so;
the representative warrants that it has the Creator’s authority to set up and manage that account;
we may require the representative to provide proof of identity and other documents verifying the representative’s role and activity;
the representative shall be responsible for all activity undertaken through that Account, and shall for all purposes under these Terms be considered to be the Creator, and any commitments or obligations on or made by, or granted by, the Creator under this Agreement shall be considered to be given by the representative, being responsible on behalf of the Creator; and
if the representative’s authority is revoked at any time by the Creator, the representative must immediately cease use of the Account and notify us.

We are not responsible for any disputes between a Creator and any representative. The representative is liable for any misuse of the Creator Account.

ELIGIBILITY AND AGE REQUIREMENTS
Use of Zulachat: You must be at least 16 years old to access or use Zulachat. If you are under the age of majority where you live, you may use Zulachat only if your parent or legal guardian agrees to these Terms on your behalf and is responsible for your use.
To be a Creator or a Clipper: You must be 18 years or older to:
be eligible to receive payouts (including Program payouts and Creator withdrawals);
act as a Creator; and/or
enter into any Creator-related agreements.

We may require age verification and may suspend accounts pending verification.

THE SERVICES
Services: If we accept your registration for an Account, we shall provide to you access to the Services. We warrant that:
we shall use our reasonable skill and care in providing the Services;
we have all necessary consents, rights and permission to enter into, and perform our obligations under, these Terms; and
we shall comply with all applicable laws, statutes, regulations and bye-laws in relation to the exercise of our rights and performance of our obligations under this Agreement.
Appearance of Zulachat: The look-and-feel of Zulachat, and the way in which the Services and any Content appears to Users, shall be decided by us at our absolute discretion.
No warranty: We do not warrant that:
the Services will meet your individual requirements. We are not responsible for any connections, deliverables or services that we are not expressly stipulated to provide in these Terms;
Zulachat will be compatible with any or all Material; and/or
your Account and/or Zulachat will be uninterrupted, error-free or secure from unauthorised access, or that they will meet your individual requirements. Whilst we use our reasonable endeavours to make your Account and Zulachat available, we shall not have any liability (subject to Clause ‎18.2) if for any reason your Account or Zulachat are unavailable for any time or for any period. We make no warranty that your access to your Account or Zulachat will be uninterrupted, timely or error-free. Due to the nature of the Internet, this cannot be guaranteed.
Hosting: You acknowledge that we may from time to time without prior notice and without the need for prior agreement provide reasonable additional obligations or requirements on Users or reasonably restrict Users’ rights due to the requirements of the third-party suppliers.
Improvements: We reserve the right, at any time, to carry out repairs, maintenance, or change or introduce new facilities and functions in respect of all or any part of Zulachat.
Exclusions: Except where expressly stated in these Terms, we:
exclude all conditions, warranties, terms and obligations, whether express or implied by statute, common law or otherwise, to the fullest extent permitted by law in respect of the Services and Zulachat; and
shall not be responsible for providing or achieving any particular results or outcomes or within a particular time.
PROGRAMS FOR CLIPPERS
Programs: From time to time we may operate one or more prize pool programs or other earning programs for Clippers (each a “Program”). Your participation in any Program is optional, and we reserve the right to assess your eligibility for participation against any relevant requirements for that Program. We may accept or reject any Clipper to or from the Program, limit participation in the Program, impose additional requirements for participation in the Program or remove any participant from the Program, at any time.
Program rules: Each Program is subject to rules, accessible at Zulachat.com/prizepoolrules. The rules will explain calculation methods, tracking windows and eligibility rules for that Program.
Program length: We generally make Programs available on a rolling monthly basis. We may:
renew Programs, but we do not guarantee that we will do so; and/or
cancel, pause, change or replace any Program, including in the middle of the term of that Program;

at our absolute discretion, subject to applicable law.

Clip views: Success (or otherwise) in any Program will usually be based on the number of views of a Clip in Social Media Platforms, that is tracked by Zulachat. We assess those views on a month-by-month basis, and if you submit a Clip near the end of a month, views generated after the month ends may be excluded from that month’s reward calculations under the Program rules.
Clip distribution: If you are a Clipper, you are responsible for ensuring that a Clip complies with the rules of any third-party platform to which that Clip is distributed.
FAN FUNCTIONALITY
Virtual Coins: You may buy Virtual Coins within Zulachat for you to use within the Services. Virtual Coins are a limited, revocable, non-transferable license to use a virtual item within Zulachat to achieve certain functionality. You acknowledge that:
Virtual Coins are not legal tender, do not represent real money, have no cash value, and are not redeemable for cash;
Virtual Coins do not have an expiry date;
Virtual Coins are not transferable between Users and cannot be sold, traded or gifted outside Zulachat;
the purchase of Virtual Coins within Zulachat are final and non-refundable, except as required by applicable law and as set out in these Terms; and
whilst we may correct pricing errors, refuse transactions or reverse transactions where required or where fraud is suspected, we are under no obligation to do so.

When you purchase Virtual Coins, they are accessible in your Wallet.

Comments: As a Fan, you are entitled to use Zulachat to comment on Creator Content, for viewing by other Users (and the relevant Creator) (“Comment”). You can make Comments without using any Virtual Coins, but we may require you to purchase Virtual Coins in order to make certain Comments.
Guaranteed Replies: If stated in Zulachat, certain Comments may be eligible for “guaranteed replies” from the Creator (“Guaranteed Reply” and “Guaranteed Reply Comment”), and you will need to use Virtual Coins to access that functionality. If you attach at least the minimum number of Virtual Coins required for a Guaranteed Reply, the relevant Creator has up to 7 days to reply to your Comment. If the Creator:
replies within that time, the Virtual Coins are considered successfully used and are not refundable; and
does not reply within the 7-day period, you will be given the option to either continue waiting, boost the Comment by adding more Virtual Coins (which resets the timer), or delete the Comment and receive a refund of the Virtual Coins to your Wallet.

If you choose to delete the Comment after the 7-day period has ended without a reply, the Virtual Coins attached to that Comment will be refunded to your Wallet. If you choose not to delete the Comment, it may remain visible within Zulachat but you will not be eligible for a Virtual Coin refund.

Creator removal: If a Creator’s Account is deleted (by us or the Creator) or banned (by us), we may remove associated Creator Content and Comments. If you have a Comment on that Creator Content that is subject to a Guaranteed Reply and has not received a reply, we may issue a Virtual Coin refund to you in your Wallet. If you have already received a reply to that Comment from the Creator, we will not issue any refund of Virtual Coins.
Boosting Comments: Boosting a Guaranteed Reply Comment by adding more Virtual Coins is a voluntary action by you. When you boost a Comment, the timer resets and the total Virtual Coin amount becomes attached to the boosted Comment. The same refund rules apply to the full boosted amount:
if the Creator does not reply and you delete the Comment after the 7-day period ends, all Virtual Coins attached to that Comment will be refunded to your Wallet; and
if the Creator replies, or if you delete the Comment early, the Virtual Coins are not refundable.
Deletion of Comments: If:
you delete a Guaranteed Reply Comment before the 7-day period has ended, you will not receive a refund of Virtual Coins; and
a Creator deletes your Comment at any time before replying, your Virtual Coins will automatically be refunded to your Wallet.
Availability of used Virtual Coins: Virtual Coins are only considered available again for your use in Zulachat once they are refunded back to your Wallet.
No refund: Zulachat does not offer refunds of Virtual Coins (or any refund for payment for Virtual Coins) for accidental purchases, accidental boosts, mistaken Comments or User errors. You are responsible for confirming your actions before posting, boosting or deleting any Comment, or attaching any Virtual Coins to any Comment.
Refunds at our discretion: Where you are entitled to a Virtual Coin refund under these Terms, we reserve the right to delay, block, reverse or withhold any refund if we reasonably suspect abuse, fraud, manipulation, artificial engagement, exploitation of the system or violations of our Terms. In such cases, we may require additional verification before processing any refund or may deny the refund entirely.
The Virtual Coin system: We reserve the right to modify, suspend or discontinue any aspect of the Virtual Coin system, Guaranteed Replies or Comment mechanics at any time. If technical errors, bugs or system failures occur, we may, at our absolute discretion, issue Virtual Coin refunds, partial refunds or no refunds, depending on the circumstances.
Purchases are final: To the maximum extent permitted by law, all Virtual Coin purchases are final, and your sole remedy in any refund situation is the return of the Virtual Coins you have purchased to your Wallet, not real money.
CLIPPER AND CREATOR EARNING WITHIN ZULACHAT
No guarantee: You acknowledge that you are not entitled to any compensation or payment merely for uploading or otherwise dealing with Content on Zulachat.
Creators earning on Zulachat: Creators may earn on Zulachat by engaging with Users and replying to Comments. When a Creator replies to a Guaranteed Reply Comment within Zulachat, we will credit the Creator’s Wallet with gems (“Gems”), which have a real money financial equivalent in the Wallet. A Creator can withdraw Gems from the Wallet at any time, subject to the minimum withdrawal amount set out in these Terms.
Clippers earning on Zulachat: Clippers may earn value on Zulachat by participating in a Program.
Payouts: We may process payouts from Wallets via third-party payout providers. By requesting a withdrawal from your Wallet or participating in a Program, you agree to the payout provider’s terms and to any required identity, tax or compliance checks that are required for that payout.
Minimum withdrawals: Minimum withdrawals from Wallets may apply, including minimums of $10 USD for Clippers and $25 USD for Creators (or as otherwise shown within Zulachat). We may change minimums and thresholds for withdrawals and payouts from time to time at our absolute discretion.
Withdrawal fee: We apply a processing fee of 5% to all Clipper and Creator payouts, plus any fees charged by the payout provider. This fee is automatically deducted from the amount you withdraw. For example, if you withdraw $100, a 5% fee ($5) will be deducted, and you will receive $95, with any payout provider fees being deducted separately.
Withholding payouts: We may reverse earnings, adjust balances, freeze funds, delay payouts or withhold payments in or from your Wallet where we suspect fraud, policy violations, artificial or manipulated views, prohibited automation, chargebacks, misuse or errors. We may also withhold amounts as necessary for legal compliance, tax obligations, risk reserves or dispute resolution.
Preventing incorrect payouts: We may, at any time and at its absolute discretion, adjust, deduct, reverse, offset, cancel or withhold any amounts reflected in your Wallet, pending balance or earnings (including amounts you believe you have earned or are entitled to), before or after such amounts are credited to your Wallet and before or after any withdrawal request, without prior notice, where we determine, at our absolute discretion, that such action is necessary or appropriate to:
correct errors, bugs, or calculation mistakes;
process or fund User refunds (including Virtual Coin refunds, chargebacks, or payment reversals);
address suspected or actual fraud, abuse, manipulation, artificial engagement, or policy violations;
enforce these Terms or any Program rules;
comply with legal, regulatory, tax, or law enforcement requirements;
address risk management, payment disputes, or payout provider requirements; or
recover any amounts previously paid to you in error or in violation of these Terms or any applicable rules.
No guaranteed value: You acknowledge and agree that Wallet balances, earnings, rewards and payouts are provisional and conditional until successfully withdrawn and finally settled, and do not represent a guaranteed or vested right. We do not act as a bank, escrow or trustee, and do not hold funds for your benefit.
Funds you are not entitled to: If we determine that you have received or are attempting to receive amounts to which you are not entitled, we may set off such amounts against any current or future balances, earnings or payouts, or may require you to repay such amounts. If you fail to repay, we may pursue any remedies available to us at law.
Investigating misuse: We may freeze, suspend or restrict withdrawals or access to funds while an investigation is ongoing or where risk, compliance or enforcement issues exist.
Unclaimed amounts: If you have payout-eligible funds or balances that you do not claim, request for withdrawal or otherwise access, we may treat those amounts as unclaimed after a period of inactivity. Unless required otherwise by law, unclaimed payout-eligible balances may expire after 12 months of inactivity. Where required by law, we may release unclaimed property to relevant authorities. We may require account re-verification prior to paying out older balances to you.
CREATOR CONTENT
Creator Content: By uploading any Creator Content, as a Creator you irrevocably grant us and Clippers a worldwide, perpetual, irrevocable, royalty-free, fully paid, sublicensable, and transferable license to:
host, store, cache, use, copy, reproduce, display, perform, transmit and distribute the Creator Content;
edit, cut, clip, crop, remix, modify, adapt, subtitle, translate, reformat and create derivative works from the Creator Content; and
repurpose, publish and upload the Creator Content, and any Clip derived from it, to any platform, service or medium, whether now known or later developed, including TikTok, Instagram, YouTube, X (Twitter), Facebook, websites and other digital and social media platforms (including the Social Media Platforms).

You acknowledge and agree that Clips may differ in tone, context, format or emphasis from the original Creator Content.

No obligation or control: If you are a Creator, you acknowledge that:
we and Clippers are under no obligation to use, distribute, promote or continue to display Creator Content or any Clips;
the quality, style, tone, accuracy, effectiveness and/or impact of Clips is subjective and outside our control; and
you waive any and all claims against us arising out of or relating to the creation, editing, quality, performance, presentation, framing, captioning, distribution or use of Creator Content and/or Clips.

This waiver includes in respect of any claims based on dissatisfaction, reputational harm, lost opportunities, misrepresentation, defamation or alleged damage to you, or your image or brand.

Disclaimer over Clips: If you are a Creator, you acknowledge that:
Clippers are independent and not our employees, agents, or representatives;
Clips may be edited or presented in ways that change context or meaning of Creator Content, and we do not control how Clippers edit, caption, title, contextualise or distribute Clips;
we are not responsible for any defamatory, misleading, offensive, unlawful or otherwise objectionable content created by Clippers or third parties using Creator Content; and
any claims arising from use as set out in Clause ‎8.3.2 and/or Clause ‎8.3.3 are your responsibility.

Any such claims are not our responsibility or liability (subject to Clause ‎18.2). We reserve the right (but we are not under any obligation) to remove, restrict, or request removal of any Content from Zulachat at any time for any reason.

Independence: We:
may request removal of Clips from third-party platforms, remove Clips from Zulachat or enforce Program penalties, but we do not guarantee removal from third-party platforms; and
do not control third-party platforms where Clips may be published following distribution and are not responsible for the policies, moderation, actions or omissions of those third-party platforms.
CONTENT
Creator Content ownership: If you are a Creator, you retain ownership of Creator Content, subject to the licence at Clause ‎8.1.
Our rights: You agree that, by joining Zulachat as a Creator and/or Clipper, and in addition to the rights set out in Clause ‎8.1, you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use Creator Content and Clips, and your name, likeness, username, voice, profile image, branding, uploaded content and associated results (including Clipper-created outputs and performance metrics), for:
marketing, promotional materials, case studies and display within Zulachat and on Zulachat-owned channels;
marketing, advertising and promoting Zulachat and its services;
publishing content on Zulachat’s social media channels;
cross-platform promotion, advertising, demonstrations and marketing, including to promote Zulachat itself and affiliated or partner platforms; and
showing performance results, engagement metrics and examples of Clips.
Sharing content: You acknowledge and agree that we may apply, display, embed, associate, or include platform identifiers, branding elements, promotional materials, visual or audio marks, metadata, calls-to-action or other attribution mechanisms in connection with Creator Content and Clips, including on Content exported, distributed or published on Zulachat and third-party platforms. These elements may promote Zulachat, third-party platforms, partners, sponsors or campaigns and may evolve over time as part of our marketing, growth, monetisation and distribution strategy. You expressly consent to such use and understand that these identifiers or promotional elements may be permanent or temporary and may not be removable.
User obligations: You must not use Zulachat to create, upload, post, distribute, or promote content or conduct (including Materials), or otherwise use the Services in any way, that we determine, at our absolute discretion, breaches these Terms or creates risk to other Users, third parties or us. Prohibited content and conduct for any User includes anything which is or may reasonably be seen to be:
illegal or criminal activity or content that violates applicable law or promotes illegal conduct;
drugs and alcohol promotions that facilitate sale or unlawful distribution;
violence and harm including content that promotes, threatens, or incites violence, abuse, self-harm or harm to others;
hate speech and discrimination including racism, sexism, homophobia, transphobia or other hateful conduct;
harassment and bullying including severe abuse, threats or targeted harassment;
sexual and adult content including pornography or sexually explicit material and any sexual content involving minors (real or implied);
deceptive or misleading claims including fake earnings, impersonation, deepfakes used deceptively or deceptive health claims;
misinformation that is demonstrably false where it may cause harm (including around elections or public health);
sensitive or graphic content including excessively gory or distressing material;
infringement (or possible infringement) of Intellectual Property Rights, including leaking proprietary content or using copyrighted or trade marked material without rights;
privacy violations including sharing private or confidential information without consent;
impersonation and fraud including misrepresenting identity or accessing accounts without authorisation;
unauthorised data access including bots, scrapers, automation or attempts to manipulate metrics;
unregistered financial services promotions including personalised investment advice or regulated services without authorisation;
breaches any law, statute, regulation or byelaw of any applicable jurisdiction;
inaccurate, misleading or out-of-date;
contrary to our interests;
obscene, indecent, profane, racist, vulgar, malicious, defamatory or derogatory;
a misrepresentation;
intended to sell or commercially exploit any products or services; and/or
contrary to any rule or requirement that we stipulate.

We may remove or restrict any content for any reason at any time.

Ownership: As a User, you represent and warrant that:
you own or have all rights necessary to submit Creator Content or Clips (as applicable) to us and grant the licence set out in Clause ‎8.1;
the Creator Content or Clip (as applicable) does not infringe any third-party rights (including Intellectual Property Rights);
all Material is owned by you or you have in place appropriate consents to use that Material in the way in which you do you use it;
the Creator Content or the Clip (as applicable) complies with all applicable laws and regulations;
you have complied with Clause ‎9.4; and
you have full authority to grant the rights in this Agreement.
Indemnity: You agree to defend us, indemnify us, and hold us harmless from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to:
the Creator Content (if you are a Creator);
the Clip (if you are a Clipper); and/or
your breach of this Agreement.
YOUR OBLIGATIONS
Correct information: You are responsible for maintaining and updating information and content in any Material you add to Zulachat. If you:
provide false or incorrect information and/or content; and/or
do not update changes to such information and/or content promptly;

we reserve the right to terminate your use of Zulachat and your Account, immediately and without notice to you.

Restrictions on use: You shall not use the Services in any way, or add any Material to Zulachat, which in any respect involves your use, delivery or transmission of any viruses, unsolicited communications, Trojan horses, trap doors, cancelbots, back doors, worms, easter eggs, time bombs or computer programming routines that are intended to damage, interfere with, surreptitiously intercept or expropriate any data, personal information or system.
No automated access: You shall not use any automated means (such as scripts) to access the Services or your Account, or collect any information from Zulachat, unless we explicitly agree in writing to allow you to do so.
No linking: When you add Material to Zulachat, you must not include any links (text, graphical or otherwise) unless you have permission from the owner of the link URL to do so.
No liability for your information: We shall not have any liability (subject to Clause ‎18.2) for information or content (including Material) that you add to your Account or Zulachat which is in breach of any provision of these Terms or any applicable law. We have the right to disclose your identity to any third party who claims that any content (including Material) posted or uploaded by you to Zulachat constitutes a violation of their Intellectual Property Rights, their right to privacy and/or any other rights. We will not have any liability (subject to Clause ‎18.2) to any third party for the content or accuracy of any content posted by you.
Our rights: We retain the right to, if we consider it to be appropriate:
immediately prevent, restrict or terminate access to your Account and/or Zulachat, temporarily or permanently without notice;
impose restrictions on the length and manner of usage of any part of Zulachat or access for any reason; and/or
take any other action to preserve and protect Zulachat and/or restrict access to or availability of or remove any objectionable material, inaccurate listings or any other material or listings that is prohibited by these Terms.
No moderation: We reserve the right, and have absolute discretion, but not an obligation, to remove, screen or edit any content (including Material) that breaches these Terms or is otherwise objectionable. Without prejudice to any other provision of these Terms, we reserve the right to immediately remove any content to which we object (including your use of Intellectual Property Rights) and/or if you are otherwise making inappropriate use of Zulachat contrary to the requirements of these Terms.
No liability for third parties: We shall not have any liability (subject to Clause ‎18.2) for:
damage to, or viruses or other code that may affect, any computer equipment, software, data or other property as a result of your access to or use of Zulachat or you obtaining any material from, or as a result of using, Zulachat; or
the actions of third parties.
Changes: We may change or update your Account and/or Zulachat and anything described in it or them without notice to you.
No warranty: Whilst we endeavour to ensure that information and materials on Zulachat are correct, no warranty or representation, express or implied, is given that they are complete, accurate, up-to-date or fit for a particular purpose, and we shall not have any liability (subject to Clause ‎18.2) for any errors or omissions.
Your responsibilities: You shall:
report any faults or suspected faults with or in Zulachat to us immediately upon discovery;
report to us any abuse of the Internet (including spam, hacking and phishing) that you consider to have taken place through the use of Zulachat by any person, and you shall include in such report as much information as you are able to provide to us relating to the type of abuse that you have witnessed;
use your own login details for Zulachat and not impersonate any other person or adopt a false identity;
immediately change your password if you know or suspect that any unauthorised third party becomes aware of your password or if you become aware of unauthorised use of your password or there is any other breach of security known or suspected by you;
maintain access to Zulachat through your Internet or telecoms service providers, and we are not responsible for any connections from your system to Zulachat;
be responsible for ensuring that you have the knowledge and expertise necessary to access and make use of Zulachat;
ensure that all Material is suitable and prepared for use in conjunction with Zulachat;
promptly comply with our reasonable requests from time to time in connection with these Terms; and
ensure that Zulachat is sufficient and suitable for your purposes and meets your individual requirements.
Keeping content confidential: When you post information and content on Zulachat, it may be seen and used by other users of the Services and, depending on your Account settings, the public. Other users may use that information and content for their own purposes, and you acknowledge that we have no control over, and cannot guarantee, that use. If there is information or content that you want to keep confidential, or you would prefer others not to use it, do not post it to Zulachat. We shall not be responsible and we shall not have any liability (subject to Clause ‎18.2) for the misuse by third parties of any information and content that you post on Zulachat.
Content from other Users: You will have access to content and information posted on Zulachat by other Users and third parties. You acknowledge that much of the content of and information on Zulachat is User-generated. We reserve the right, and have absolute discretion, but not an obligation, to monitor and filter that content and information; you acknowledge that you rely on such content and information at your own risk and that we shall not have any liability (subject to Clause ‎18.2) for that content and information and any reliance you place on it.
MONITORING AND ANALYTICS
Monitoring: We may use automated systems and third-party tools to monitor Zulachat for safety, integrity, compliance, analytics and fraud prevention. We use tools including real-time monitoring and product analytics (including PostHog) to improve performance, detect abuse and support compliance, consistent with our Privacy Notice.
Investigations: We may investigate suspected violations of these Terms, require proof or documentation prior to use of Zulachat, and impose enforcement actions including warnings, Content removal, demonetisation, Program disqualification, balance freezes, reversals, payout withholding, account suspension or permanent bans.
Provision of information: If we suspect fraudulent behaviour or artificial manipulation of views or engagement, we may require that you provide us with evidence from your use of Zulachat, which may include requesting screenshots or exports of analytics from the relevant post(s), platform insights, timestamps and other verification materials.
COPYRIGHT COMPLAINTS
Suspected infringement: If you believe Content infringes your copyright, you may submit a notice to our designated agent at copyright@zulachat.com (or another address we designate in Zulachat). Your notice should include:
identification of the copyrighted work;
identification of the infringing material and its location;
your contact information;
a statement of good faith belief;
a statement under penalty of perjury that the notice is accurate and you are authorised; and
a physical or electronic signature.
THIRD-PARTY PLATFORMS

Zulachat may allow you to integrate your use of Zulachat with or rely on third-party platforms (such as TikTok, Instagram, YouTube, X, payment processors and payout providers). Your use of third-party platforms is governed by their terms and policies. We are not affiliated with or endorsed by those platforms unless explicitly stated.

FEES

Access to the Services and Zulachat, and registration for an Account, is currently free of charge.

DATA PROTECTION
Personal information you submit: Any information and content that you submit to Zulachat may become public information. If that information or content includes your personal information, you consent to the public availability of that personal information by submitting it to Zulachat unless you expressly stipulate that it is to be private, and kept from the public domain, by changing your Account settings.
Privacy Notice and Cookie Notice: Please see our Privacy Notice and Cookie Notice which forms part of these Terms.
INTELLECTUAL PROPERTY RIGHTS
What we own: You acknowledge that we own:
all Intellectual Property Rights in Zulachat and any rights arising out of any works arising in connection with them; and
any URLs and web-addresses that may be assigned to the Content.

We grant to you a non-exclusive licence to access Zulachat in accordance with these Terms.

What you own: We acknowledge that you own all Intellectual Property Rights in the Content you provide to Zulachat, where your ownership is subject to the obligations contained in these Terms and, in particular, Clause ‎8 and Clause ‎9.
TERMINATION
Term: This Agreement will continue in force until either we or you close your Account.
Termination at any time: We may terminate this Agreement with immediate effect at any time by giving notice to you, except where you are in breach of this Agreement, in which instance we may terminate this Agreement at any time without notice. You may terminate this Agreement with immediate effect at any time by closing your Account by using the functionality available within your Account.
On termination: In the event that this Agreement terminated:
you will cease to have access to the Services and Zulachat;
to the extent you have not withdrawn from and emptied your Wallet, we may treat any remaining value in your Wallet as expired; and
the accrued rights, remedies, obligations and liabilities of us and you as at cancellation or termination shall not be affected, including the right to claim damages for any breach of these Terms which existed at or before the date of cancellation or termination.
Post-termination: Termination of the Agreement shall not affect the coming into force, or continuance in force, of any provision which is expressly or by implication intended to come into or continue in force on or after such termination.
LIMITATION OF LIABILITY
Statutory rights: Nothing in these Terms (including this Clause ‎18) affects or limits your statutory rights (including the right to insist that the Services shall be provided to you using reasonable skill and care).
What we do not exclude liability for: We shall not exclude or limit our liability for:
our fraud; or
death or personal injury caused by our negligence; or
any breach of the obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982; or
any other liability which cannot be excluded or limited by applicable law.
If you are a consumer: If you are a consumer (being an individual acting for purposes which are wholly or mainly outside your trade, business, craft or profession), then the following shall apply:
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into this Agreement.
We only provide the Services to you for domestic and private use. You agree not to use the Services for any commercial, business or re-sale purpose, and, subject to Clause ‎18.2, we shall have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
If you are a business: If you are a business and not a consumer, then the following shall apply, subject to Clause ‎18.2:
We will not be liable, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with this Agreement, for:
loss of profits;
loss of sales or business;
loss of agreements or contracts;
loss of anticipated savings;
loss of use or corruption of software, data or information;
loss of or damage to goodwill; and/or
any indirect or consequential loss.
Our total liability arising under or in connection with this Agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, will be limited to £1,000.
GETTING IN CONTACT

If you wish to contact us in writing, or if any Clause in these Terms requires you to give us notice in writing, you can send this to us by email to support@zulachat.com. We will confirm receipt of this by contacting you in writing. If we have to contact you or give you notice in writing, we will do so by email, by hand, or by pre-paid post to the address you provide to us when registering for an Account.

EVENTS OUTSIDE OUR CONTROL
No liability: We shall not have any liability (subject to Clause ‎18.2) for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by an Event Outside Our Control.
Meaning of an Event Outside Our Control: An “Event Outside Our Control” means any act or event beyond our reasonable control, including strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks.
What happens following an Event Outside Our Control: If an Event Outside Our Control takes place that affects the performance of our obligations under these Terms:
we will contact you as soon as reasonably possible to notify you of the Event Outside Our Control; and
our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our performance of our responsibilities under these Terms, we will restart the performance of those responsibilities as soon as reasonably possible after the Event Outside Our Control is over.
RETENTION OF RECORDS

We shall keep a record of your use of the Services and these Terms until six years after your termination of this Agreement. However, for your reference in future, we recommend that you keep a record of your use of the Services.

COMPLAINTS
Sending us a complaint: We value your satisfaction with Zulachat. You may contact us at any time at support@zulachat.com. We will try to address any concerns you may have as soon as reasonably possible and we will contact you when we receive any relevant enquiry or complaint from you.
Before taking action: Before filing any claim relating to this Agreement, you agree to first send a written notice of the dispute to legal@zulachat.com (or another address we designate on Zulachat). The notice must include: your name and account identifier; a description of the dispute; the relief you seek; and the basis for your claim. We and you agree to attempt good faith resolution for at least sixty (60) days before making a formal legal claim.
GENERAL
Any other terms: Where you are a business and not a consumer, these Terms shall prevail over any separate terms put forward by you. Any conditions that you submit, propose or stipulate in whatever form and at whatever time, whether in writing or orally, are expressly waived and excluded.
Third party rights: A person who is not us or you shall not have any rights under or in connection with these Terms, except that other Users shall have the right to enforce these Terms against you.
Transfer by you: These Terms are personal to you. You may not assign, transfer, charge or otherwise encumber, create any trust over, or deal in any manner with, these Terms or any right, benefit or interest under them, nor transfer, novate or sub-contract any of your obligations under them, without our prior written consent (and we will not unreasonably withhold or delay our consent).
Waiver: If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
Severance: Each of the provisions of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining provisions will remain in full force and effect.
No partnership: Nothing in these Terms shall constitute a partnership or employment or agency relationship between us and you.
Governing law: These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law.
Jurisdiction: You submit to the exclusive jurisdiction of the English courts to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation, except where, by law, such dispute or claim must be brought in the jurisdiction in which you are domiciled, or where the relevant law contains mandatory provisions that override such exclusive jurisdiction.